Patients dealing with healthcare expenses can find themselves in situations like disputing unexpected charges, negotiating payment plans, and appealing insurance claim denials across multiple providers. That's frustrating, stressful, and can lead to financial hardship or damaged credit. Solace billing advocates—doctors, nurses, and medical professionals with specialized knowledge of healthcare financial systems—review complex statements for errors, negotiate directly with providers on your behalf, and develop strategies for resolving medical debt, ensuring you pay only what you legitimately owe while protecting your financial wellbeing during health challenges.
Best of all, most patients pay nothing out of pocket.
Kayla T.
Specialties:
Experience:
Kayla has 10+ years of critical care experience as an RN with a focus on acute care and complex diagnoses.
Jeff B.
Specialties:
Experience:
Jeff is an EMT with 31+ years of experience. He excels in medical bill management, insurance audits, and patient advocacy.
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Molly D.
Specialties:
Experience:
Molly was as a RN for 8 years in hospitals and primary care. She is excited to listen, understand, and work to find solutions.
Ron S.
Specialties:
Experience:
Ron is a patient advocate certified by UCLA. He excels in medical billing, insurance issues, and healthcare navigation.
It’s no secret that healthcare in the United States is too expensive. Patients often leave their doctors’ offices more concerned about their finances than their health. At Solace we believe healthcare should be affordable to everyone. Medical bills should be easy to read, easy to understand, and easy to pay.
Your advocate can help you understand your bills, negotiate line items, and make sure you’re never paying for more than you’ve received.
Modern insurance policies can be as thick as an encyclopedia and just as difficult to read. Deductibles, copays, prior authorizations, and out-of-pocket maximums. Without in-depth insider knowledge, it can be hard just to figure out what’s covered and what isn’t.
Your advocate will break it all down in easy-to-understand terms, and work with your insurance provider to maximize your coverage and minimize your expenses.
Healthcare costs can add up quickly, but you don’t have to manage them alone. Your advocate can connect you to local support resources, find patient assistance programs, and even help you apply for government grants. Because healthcare is already hard enough.
And best of all, nearly all Solace patients pay nothing out-of-pocket.
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With Solace, you get both a patient advocate and a supporting physician, which we refer to as your “care team”.
Your advocate will be there to manage the day to day aspects of your care: coordinating with doctors, researching potential solutions and communicating updates to you.
Your supporting physician can unlock resources for you and your advocate that might otherwise be out of reach.